Outage Update – October 26, 2024

Service has been fully restored as of 2:15 a.m. A major line was damaged by a bear that required several hours to complete. We appreciate your cooperation and patience. Thank you to our fiber techs for working hard to get this fixed for our customers.

If you are still experiencing issues, we suggest unplugging your router from the outlet, waiting a minute and plug it back in. If this doesn’t work, please call customer support.

We are aware of a fiber outage in Falling Springs, Warm Springs, Hot Springs, Estaline, Millboro and Bacova. Crews are investigating the issue at this time.