Town Hall: Spring Valley and Buffalo Creek
A town hall meeting will be held for customers in the Spring Valley and Buffalo Creek areas on Monday, March 3rd at 6pm. Bring your questions regarding BARC Connects. We look forward to seeing you there!
Location:
Lexington Moose Lodge
1465 Thorn Hill Rd
Lexington VA 24450
PRE-REGISTER:
Lobby Closed Feb. 11 and Feb. 12, 2025
BARC Connects customers: We will be closing early today due to the inclement weather. Fiber techs are still finishing up new installs and upgrades but will be available should a fiber outage occur. Please call 1-800-846-2272, option 2 for trouble tickets.
For payments: Please utilize our SmartHub portal or SmartHub app for easy payments.
Outage Update – February 6, 2025
Update: As of 6 a.m. on February 7, all fiber outages should be restored at this time.
Update on the cut fiber at 7:30 p.m.:
The fiber construction crew has installed the new fiber cable, and the splicing crews have begun re-splicing the fiber. We expect to see customers beginning to come back in service starting around 8:30pm.
Because there are 144 fibers that will be spliced on two ends, splicing will continue until around midnight when all customers should be back in service. We have two splicing crews working in tandem to bring customers back to service as quickly as possible.
Once again, thank you for your patience and we apologize for any inconvenience.
BARC Connects: A fiber line was cut and is impacting customers in the city of Lexington. The provider is working to resolve this issue.
Lobby Closed – January 6, 2025
Please note, due to the winter storm, our lobby will be closed on January 6, 2025. We have several options for payment available here: https://www.barcconnects.net/paymybill/
December Fiber Construction Update – December 23, 2024
Augusta County and Middlebrook Road
Your area is now eligible to sign up for service!
Please check your address with Customer Service at 800-846-2272. Sign-up by website coming soon.
Service is subject to availability. Aid in construction costs will vary.
We are providing detailed area maps below to see if your area is eligible:
Office Closed – December 6, 2024
BARC Connects offices will be closed on December 6, 2024. Please utilize your Smarthub app or portal to pay your bill. Please call 1-800-846-2272, option 2.
BARC Connects Receives Funding For Fiber Internet
November 6, 2024
CONTACT: Amanda Cunningham
PHONE: (540) 679-6851
EMAIL: acunningham@barcelectric.com
Lexington, VA – On October 30, the United States Department of Agriculture (USDA) announced that BARC Connects Fiber Broadband, a wholly-owned subsidiary of BARC Electric Cooperative, was awarded $4.5 million under the Community Connect Grant Program.
This funding will support the fiber construction project that will cover 60 miles and reach almost 400 additional eligible locations in the Collierstown area of Rockbridge County.
“We are thankful to have received this funding provided by the USDA, made possible through the Rural Utilities Service (RUS). We could not have achieved this success without the hard work and support of our BARC Connects staff, board and, most importantly, the Collierstown community. Also, a special thank you to the Rockbridge County supervisors, administrator, and staff for making the Lake Robertson Park office available for use as a community broadband access point, a requirement under the grant” stated BARC Connects CEO Bill Buchanan. “This money will help provide our communities with reliable and affordable internet services that helps with remote learning, work from home options and attend doctor appointments virtually.”
Administered by the RUS, the Community Connect Grant Program provides targeted financial assistance to extend broadband service to areas that are unserved by an internet service provider. Projects were selected through a competitive process that evaluated each project for demonstrated need and benefit for the community, applicant readiness and capacity, and the cost and leverage of the proposed project.
Headquartered in Millboro, VA, BARC Connects is a wholly-owned subsidiary of BARC Electric Cooperative. BARC Connects offers fast and reliable fiber internet to the premise with no hidden equipment costs, no contracts and symmetrical upload and download speeds. BARC Connects offers 150 mbps for $70; 400 mbps for $85; 1 gbps for $110; Connects Phone Service is $25 with a $10 discount when bundled with the internet. For more information, please visit barcconnects.net or call 1-800-846-2272.
This institution is an equal opportunity provider and employer.
Outage Maintenance – October 30, 2024
BARC Connects has a planned maintenance outage this evening from 11 p.m. until 2 a.m. tomorrow, to repair the extensive damage from this weekend. This will affect Hot Springs, Warm Springs, Millboro, Falling Springs, Estaline and Bacova areas.
Outage Update – October 26, 2024
Service has been fully restored as of 2:15 a.m. A major line was damaged by a bear that required several hours to complete. We appreciate your cooperation and patience. Thank you to our fiber techs for working hard to get this fixed for our customers.
If you are still experiencing issues, we suggest unplugging your router from the outlet, waiting a minute and plug it back in. If this doesn’t work, please call customer support.
We are aware of a fiber outage in Falling Springs, Warm Springs, Hot Springs, Estaline, Millboro and Bacova. Crews are investigating the issue at this time.
Maintenance Outage – October 23, 2024
BARC Connects will be having a planned outage to run updates on October 23, starting after midnight. This outage should run around 30 minutes.
We appreciate our customers patience.